Thank you for choosing astronavneet.com. We are committed to providing you with high-quality astrological services and digital products. Please read our Return & Refund Policy carefully before making a purchase.
1. General Policy
Due to the nature of our services, all sales are final. We do not offer returns or refunds on:
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Online Consultations (live or recorded)
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Digital Products (PDF reports, e-books, personalized charts, or other downloadable content)
Once delivered, these services are considered fully rendered and non-returnable.
2. Why We Don’t Offer Refunds
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Personalized & Intangible Services: Our consultations and reports are custom-tailored to your details and cannot be reused or resold.
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Immediate Delivery: Digital products and reports are delivered instantly or within a short time frame, making traditional returns impractical.
3. Exceptions & Discretionary Refunds
While our policy is strictly no returns or refunds, we may consider refunds in certain exceptional cases:
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You were charged more than once for the same service.
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You did not receive the service/product due to a technical error on our side.
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There was a clear, demonstrable error in your delivered report (e.g., completely wrong details).
To request a review of your case, please email us at [your email address] within 7 days of purchase, including:
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Order ID
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Date of purchase
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Description of the issue
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Supporting evidence (if any)
We will review your request and respond within 5–7 business days. Approval of any refund is entirely at our discretion.
4. Contact Us
If you have questions about this policy or need help with an order, please contact us at:
📧 Email: support@rudravedic.com
📞 Phone/WhatsApp: +91 78200 00600